FAQ's
Q: How long in advance should I order my veil?
A: Veils apart of one of our collections, with no modifications would take 2-3 weeks for production. Custom veils would take 3-6 weeks depending on complexity of design.
Q: What if I need my sooner than estimated production time?
A: Please visit our contact page and communicate your needs and we will be happy to see how best we can accommodate.
Q: How long would it take to ship? Where do you ship to?
A: We ship to most countries and shipping time as well as cost would be calculated at the time of checkout
Q: Do you accept returns or exchanges?
A: All sales are final. We pride ourselves on strict quality parameters, and work hard to ensure every veil is held to the highest standard. However in the case of a defective product, item must be returned in the same condition it was received. Once returned we will asses the product and issue a refund on the defective product or replace it depending on the needs of each situation.
Q: How do I know the what the different veil lengths mean?
A: Here are approximate measurements for our veil lengths:
- Elbow: 60 inch
- Hip: 75 inch
- Church: 130 inch
- Cathedral: 180 inch
